Seller Checklist
Pre-Listing agreement Activities
- Make appointment with seller for listing presentation.
- Send seller a written or e-mail confirmation of listing appointment and call to confirm.
- Review pre-appointment questions.
- Research all comparable currently listed properties.
- Research sales activity for past 18 months from MLS and public records databases.
- Research 'Average Days on Market' for this property of this type, price range and location.
- Download and review property tax roll information.
- Prepare 'Comparable Market Analysis' (CMA) to establish fair market value.
- Obtain copy of subdivision plat/complex lay-out.
- Research property's ownership and deed type.
- Research property's public record information for lot size and dimensions.
- Research and verify legal description.
- Research property's land use coding and deed restrictions.
- Research property's current use and zoning.
- Verify legal names of owner(s) in county's public property records.
- Prepare listing presentation package with above materials and information.
- Perform exterior 'Curb Appeal Assessment' of subject property.
- Compile and assemble formal file on property.
- Confirm current public schools and explain impact of schools on market value.
- Review listing appointment checklist to ensure that all steps and actions have been completed.
Listing Appointment Presentation
- Give seller an overview of current market conditions and projections.
- Review agent's and company's credentials and accomplishments in the market.
- Present company's profile and position or 'niche' in the marketplace.
- Present CMA results to seller, including comparables, solds, current listings and expireds.
- Offer pricing strategy based on professional judgment and interpretation of current market conditions.
- Discuss goals with seller to market effectively.
- Explain market power and benefits of Multiple Listing Service.
- Explain market power of eXp websites, IDX, and Realtor.com, MiguelAvila.com, yourhomeaddress.com.
- Explain the work the brokerage and agent do 'behind the scenes' and agent's availability on weekends.
- Explain agent's role in taking calls to screen for qualified buyers.
- Present and discuss strategic marketing plan.
- Explain different agency relationships and determine seller's preference.
- Review and explain all clauses in Listing Contract and Addendum and obtain seller's signature.
Once Property is Under Listing Agreement
- Review current title information.
- Measure overall and heated square footage.
- Measure interior room sizes.
- Confirm lot size via owner's copy of certified survey, if available.
- Note any and all unrecorded property lines, agreements, easements.
- Obtain house plans, if applicable and available.
- Review house plans and make copy.
- Order plat map for retention in property's listing file.
- Prepare showing instructions for buyers' agents and agree on showing time window with seller.
- Obtain current mortgage loan(s) information: companies and loan account numbers.
- Verify current loan information with lender(s).
- Check assumption ability of loan(s) and any special requirements.
- Discuss possible buyer financing alternatives and options with seller.
- Review current appraisal, if available.
- Identify Home Owner Association manager, if applicable.
- Verify Home Owner Association fees with manager: mandatory or optional and current annual fee.
- Order copy of Homeowner Association bylaws, if applicable.
- Research electricity availability and supplier's name and phone number.
- Calculate average utility usage from last 12 months of bills.
- Research and verify city sewer/septic tank system.
- Water system: calculate average water fees or rates from last 12 months of bills.
- Well water: confirm well status, depth and output from well report.
- Natural gas: research/verify availability and supplier's name and phone number.
- Verify security system, current term of service and whether owned or leased.
- Verify if seller has transferable Termite Bond.
- Ascertain need for lead-based paint disclosure.
- Prepare detailed list of property amenities and assess market impact.
- Prepare detailed list of property's 'Inclusions and Conveyances with Sale.'
- Compile list of completed repairs and maintenance items.
- Send 'Vacancy Checklist' to seller if property is vacant.
- Explain benefits of home owner warranty to seller.
- Assist sellers with completion and submission of home owner warranty application.
- When received, place home owner warranty in property file for conveyance at time of sale.
- Have extra key made for lockbox.
- Verify if property has rental units involved. And, if so:
- - Make copies of all leases for retention in listing file.
- - Verify all rents and deposits.
- - Inform tenants of listing and discuss how showings will be handled.
- Arrange for installation of yard sign.
- Assist seller with completion of Seller's Disclosure form.
- New Listing Checklist completed.
- Review results of curb appeal assessment with seller and provide suggestions to improve salability.
- Review results of interior decor assessment and suggest changes to shorten time on market.
Entering Property in Multiple Listing Service Database
- Prepare MLS Profile Sheet - agent is responsible for 'quality control' and accuracy of listing data.
- Enter property data from profile sheet into MLS listing database.
- Proofread MLS database listing for accuracy, including proper placement in mapping function.
- Add property to company's active listings list.
- Provide seller signed copies of Listing Agreement and MLS Profile Sheet Data Form within 48 hours.
- Take additional photos for upload into MLS and use in flyers. Discuss efficacy of virtual tours.
Marketing the Listing
- Create ads with seller's input.
- Coordinate showings with owners, tenants, and other Realtors. Return all calls, weekends included.
- Install electronic lock box if authorized by owner and program with agreed-upon showing times.
- Prepare mailing and contact list.
- Generate mail-merge list.
- Order 'Just Listed' postcards.
- Prepare flyers and e-mail to active agents.
- Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability.
- Prepare property marketing materials for seller's review.
- Arrange for printing or copying of supply of marketing materials.
- Upload listing to company and agent Internet site, if applicable.
- Mail Out 'Just Listed' notice to neighborhood residents.
- Provide marketing data to buyers.
- Provide 'Special Feature' cards for marketing, if applicable.
- Submit ads to company's participating Internet real estate sites.
- Price changes conveyed promptly to all Internet groups.
- Reprint/supply brochures promptly, as needed.
- Loan information reviewed and updated in MLS as required.
- Feedback e-mails/faxes sent to buyers' agents after showings.
- Review weekly Market Study.
- Discuss feedback from showing agents with seller to determine if changes will accelerate the sale.
- Place regular weekly update calls to seller to discuss marketing and pricing.
- Promptly enter price changes in MLS listing database.
The Offer and Contract
- Receive and review all offer to purchase contracts submitted by buyers or buyers' agents.
- Evaluate offer(s) and prepare a 'net sheet' on each for the owner for comparison purposes.
- Counsel seller on offers. Explain merits and weakness of each component of each offer.
- Contact buyers' agents to review buyer's qualifications and discuss offer.
- Fax/deliver Seller's Disclosure to buyer's agent or buyer upon request and prior to offer if possible.
- Confirm buyer is pre-qualified by calling loan officer.
- Obtain pre-qualification letter on buyer from loan officer.
- Negotiate all offers on seller's behalf, setting time limit for loan approval and closing date.
- Prepare and convey any counteroffers, acceptance or amendments to buyer's agent.
- Fax copies of contract and all addendums to closing attorney or title company.
- When Purchase Contract is accepted and signed by seller, deliver signed offer to buyer's agent.
- Record and promptly deposit buyer's earnest money in escrow account.
- Disseminate 'Under-Contract Showing Restrictions' as seller requests.
- Deliver copies of fully signed Offer to Purchase Contract to seller.
- Fax/deliver copies of Offer to Purchase Contract to selling agent.
- Fax copies of Offer to Purchase Contract to lender.
- Provide copies of signed Offer to Purchase Contract for office file.
- Advise seller in handling additional offers to purchase submitted between contract and closing.
- Change status in MLS to 'Contingent Contract'
- Provide credit report information to seller if property will be seller-financed.
- Assist buyer with obtaining financing, if applicable and follow-up as necessary.
- Coordinate with lender on Discount Points being locked in with dates.
- Deliver unrecorded property information to buyer.
- Order septic system inspection, if applicable.
- Receive and review septic system report and assess any possible impact on sale.
- Deliver copy of septic system inspection report lender and buyer.
- Deliver Well Flow Test Report copies to lender and buyer and property listing file.
- Verify termite inspection ordered.
- Verify mold inspection ordered, if required.
Tracking the Loan Process
- Confirm verifications of deposit and buyer's employment have been returned.
- Follow loan processing through to the underwriter.
- Contact lender weekly to ensure processing is on track.
- Relay final approval of buyer's loan application to seller.
Home Inspection
- Coordinate buyer's professional home inspection with seller.
- Review home inspector's report.
- Explain seller's responsibilities with respect to loan limits and interpret any clauses in the contract.
- Ensure seller's compliance with Home Inspection Clause requirements.
- Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs.
- Negotiate payment and oversee completion of all required repairs on seller's behalf, if needed.
The Appraisal
- Schedule appraisal.
- Provide comparable sales used in market pricing to appraiser.
- Follow up on appraisal.
- Assist seller in questioning appraisal report if it seems too low.
Closing Preparations and Duties
- Contract is signed by all parties.
- Coordinate closing process with buyer's agent and lender.
- Update closing forms and files.
- Ensure all parties have all forms and information needed to close the sale.
- Select location where closing will be held.
- Confirm closing date and time and notify all parties.
- Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining death certificates.
- Work with buyer's agent in scheduling and conducting buyer's final walk-thru prior to closing.
- Research all tax, HOA, utility and other applicable prorations.
- Request final closing figures from closing agent (attorney or title company).
- Receive and carefully review closing figures to ensure accuracy of preparation.
- Forward verified closing figures to buyer's agent.
- Request copy of closing documents from closing agent.
- Confirm buyer and buyer's agent has received title insurance commitment.
- Provide Home Owners Warranty for availability at closing.
- Reviews all closing documents carefully for errors.
- Forward closing documents to absentee seller, as requested.
- Review documents with closing agent (attorney).
- Provide earnest money deposit check from escrow account to closing agent.
- Coordinate this closing with seller's next purchase and resolve any timing problems.
- Have a 'no surprises' closing and present seller a net proceeds check at closing.
- Refer sellers to one of the best agents at their destination, if applicable.
- Change MLS listing status to Sold. Enter sale date and price, selling broker and agent's ID numbers, etc.
Follow Up After Closing
- Answer questions about filing claims with Home Owner Warranty company, if requested.
- Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied.
- Respond to any follow-up calls and provide any additional information required from office files.